Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

• Full name

• Email address

• Phone number

• Mailing address

• Service address

• Payment information (processed securely through third-party providers; we do not store full card numbers)

This information may be collected through contact forms, quote request forms, appointment scheduling, newsletter signups, online payments, lead forms on social media platforms such as Facebook and Instagram, or direct communication with us.

Automatically Collected Information

When you visit our Website, we may automatically collect certain information, including:

• IP address

• Browser type

• Device information

• Pages viewed and time spent on pages

• Referring URLs

This data helps us understand how visitors use our Website and improve performance and user experience.

 

How We Use Your Information

We may use your information for the following purposes:

• To respond to inquiries and provide quotes or services

• To schedule appointments and manage customer accounts

• To process payments and transactions

• To communicate updates, confirmations, or service-related information

• To send marketing or promotional communications (with your consent)

• To measure the performance of our advertising and show relevant ads

• To improve our Website, services, and marketing efforts

• To comply with legal obligations

 

Marketing & Communications

With your consent, we may send marketing emails, newsletters, or promotional messages via email or text. You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in emails

• Replying “STOP” to text messages

• Contacting us directly

Opting out of marketing messages will not affect service-related communications.

 

Cookies & Tracking Technologies

Our Website uses cookies and similar technologies to:

• Analyze Website traffic and performance

• Improve functionality and user experience

• Measure advertising results and support remarketing efforts

These technologies may collect information such as your IP address, device identifiers, and actions you take on our Website. You can disable cookies through your browser settings, though some features of the Website may not function properly. You can also manage ad preferences through your Facebook and Instagram settings and at adssettings.google.com.

 

Third-Party Tools & Services

We may use trusted third-party services, including but not limited to:

• Analytics providers (e.g., Google Analytics)

• Advertising platforms (e.g., Google Ads, Meta Pixel)

• Email marketing platforms (e.g., Mailchimp, Klaviyo)

• Payment processors

These providers may collect information in accordance with their own privacy policies. We do not control how third parties collect or use your data.

 

Information Sharing

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share information:

• With service providers who help us operate our business, such as scheduling, invoicing, payment processing, and communication tools

• With advertising platforms such as Meta and Google, in limited form (for example, hashed/encrypted email addresses or phone numbers), to measure ad performance and show relevant ads

• To comply with legal requirements or lawful requests

• To protect our rights, property, or safety

We work with service providers who maintain their own security and privacy practices.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

 

 

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. Sensitive information, such as payment data, is transmitted securely through encrypted channels.

While we take security seriously, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

Text Message Communications (SMS)

By providing your phone number and opting in, you consent to receive text messages from Looney Lights LLC related to:

• Appointments

• Quotes

• Invoices

• Service updates

• Marketing communications (if consented)

Consent to receive text messages is not a condition of purchase. Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at (816) 217-4735.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

Your Rights & Choices

You may:

• Request access to your personal information

• Request corrections or updates

• Opt out of marketing communications

To exercise these rights, contact us using the information below.

 

Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

 

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies before providing personal information.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

 

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Looney Lights LLC
Phone: (816) 217-4735
Email: looneylighting@gmail.com
Mailing Address: 901 Timber St, Pleasant Hill, MO 64080